Friday, 27 February 2015 13:17

How To upgrade and repair Lenovo IX4-300D Hard Drive (Ghost Image Recommend) Featured

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Upgrading HDD Step by Step

  1. The User must find out which disk is the bootable disk,if bootable disk is not marked,then 
    a): Remove 1 of 4 Disk, if NAS can boot then remove 2 of 4 disk...
    b): until the NAS stop boot,the x/4 drive will be the bootable disk
    c): Use mark pen mark this disk.
  2. use ghost or Acronis True Image or other imaging software to make a image of Disk 1(no need user data,only boot partition data required)
  3. Restore the image to the upgraded new HDD
  4. connect to managed console,if got error message, please hold reset button for over 1 minute,the system will clear the log then restart.

 Fixing HDD Step by Step

  1. Before you fix the faulty hard drive, you must confirm that disk is not the DISK 1, Otherwise you need the image files of DISK 1(no need user data,only boot partition data required)
  2. If faulty drive is not Disk 1, or DISK 1 do faulty, but you restored the image file to the new drive,  you can just replace the faulty hard drive with the new hard drive, and NAS will reconstructed array automatically
  3. connect to managed console,if got error message, please hold reset button for over 1 minute,the system will clear the log then restart.

If you don't have the DISK 1 image file, and DISK 1 do faulty, you must call Lenovo and buy that boot disk, that is ridiculous because they didn't mentioned this in the manual at all.So if anyone want that image file, I can make it for you,please This email address is being protected from spambots. You need JavaScript enabled to view it..

Read 5264 times Last modified on Sunday, 15 March 2015 22:40

3 comments

  • Comment Link Geoffrey Scrivener Wednesday, 10 January 2018 11:20 posted by Geoffrey Scrivener

    Hi NGworks, It would seem I need a copy of your image file please to get new disks working. Background: I have a Lenovo NAS ix4-300d (SKU # 70B89001AP).
    The unit came with 4x2TB seagate disks (now Raid 10). I wanted to increase size and put in 4x3TB Seagate Iron Wolf drives. I could not get it to work when putting drives only in as it appears software must be loaded onto the HD somehow. So I then followed your steps using Acronis, however I cloned each drive (as I could not work out how to do the install using just one imaged drive) and then in Windows expanded the last volume on each drive to be full size. This kind of worked, Drive Management shows all being 2.79TB, with total as 10.92 however capacity still shows as being the same original volume size (3.6TB) in the Left Payne and under Drive Management, ie 4x2TB drives. I could find no way to get it to show the 4x3TB size. I tried to upgrade firmware from 4.1.110.33149 to latest, but this kept failing. I then tried to upgrade using an earlier release Firmware Version 4.1.218.34037 but this also kept failing! what am I doing wrong? How do I get the NAS to recognise the new drive sizes and upgrade firmware, etc?
    I have backed up my data so keeping it at this time is not important and I have also backed up the configuration. I could find nothing on the web or your threads that helps me with this other than re-image drive 1 (which is where the boot sector seems to be). Can you please assist?

  • Comment Link Meng Li Friday, 15 April 2016 21:24 posted by Meng Li

    Please send email to support@ngworks.com.au , I will give you the link of ghost image boot file.

  • Comment Link jorge villarejo Friday, 15 April 2016 16:00 posted by jorge villarejo

    Hello, i hope you can help with this stupid emc unit, i loose all drives, i have more than 2 years trying to resolve with new hdd, but nothing really works, if you can send by some wetransfer or other the boot image that you mention, thanks for your help!

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